Business Banking Services | Hawaii National Bank

We have received reports of fraudulent phone calls that appear to come from a Hawaii National Bank phone number and claim to be from HNB's Fraud Department. We do not call or text customers to validate account and/or card numbers, and you should never provide sensitive information such as SSN, password, or PIN. If you receive a suspicious call, please hang up immediately and report the incident to us at (808) 528-7800.

Hawaii National Bank

Business Banking

Services

We want to help your Hawaii business. That’s why we offer services tailored to meet the needs of today’s busy business owners. Save time, save money and simplify banking so you can get back to work.

Online Banking

Bank on demand, from any computer or device with Internet access.

Our streamlined Online Banking gives you secure account management access without ever visiting a Hawaii bank branch.

To enroll or to update your account, download and complete the Business Enrollment & Maintenance Form and submit it to DigitalBanking@HNBhawaii.com or at any of our branch locations. Please note that a valid government-issued ID is required for all Business Online Banking users.

Basic Online Banking

View account balances and transactions
Access eStatements, checks, deposit slips and other digital documents
Pay bills with Online Bill Pay
Make loan payments
Schedule one-time and recurring account transfers
Set account alerts
Place stop payments
Administer multi-tiered employee accounts

Premium Online Banking with Cash Management

Create ACH files and templates
Upload third-party-created ACH files
Utilize payroll services
Initiate wire transfers
Make federal and state tax payments

Important Security Information for Premium Online Banking Customers

Although consumer account holders receive protections from errors relative to electronic funds transfers under Regulation E, be aware that business accounts are not covered under these protections.

Our staff will never contact you on an unsolicited basis and request your electronic banking credentials. Do not give these credentials to anyone. If you are contacted by someone claiming to be a Hawaii National Bank representative, do not give them account information or credentials.

Contact our Digital Banking Department at (808) 528-7800 immediately if you notice suspicious account activity or experience any security-related events.

Mobile Banking

You're always on the go. So are we.

For business on the go, our mobile banking app provides the convenience of banking anywhere, securely and easily.

It’s easy to get started – just select your device below. The app is free for all personal and business customers enrolled in Online Banking. Data usage charges may apply through your wireless carrier.

Features:

Debit Card On/Off Functionality: Remotely activate and deactivate your debit card to protect against theft or loss.
Business Mobile Deposit: Deposit checks conveniently and securely into your Checking and Savings accounts. Learn more here.
Account Transfers: Seamlessly make account transfers between your Hawaii National Bank accounts and other financial accounts.
Images and Statements: View check images and deposit tickets, and review and download monthly statements.
Account Balance Information: View account balances and easily search your transaction history.
Touch ID: Users of supported Apple devices can set up a Touch ID fingerprint identity sensor login.

To view the Mobile Banking FAQ, please click here.

Additional Features:

Find branch and ATM locations
Register and login securely
Personalize your preferences

Supported Devices:

Android operating system: Android 5.0 and up
IOS operating system: iOS 11.4 or later

eStatements

Go paperless and enjoy timely and secure electronic statements and notifications.

Features:

Free: There is no fee to opt-in for eStatements
Fast: Receive your eStatement faster than mailed paper statements
Convenient: Access your eStatements anytime, 24/7, from Online or Mobile Banking
Safe: Securely access your eStatements and reduce private information being sent by mail
Green: eStatements help to reduce paper waste

For step-by-step instructions on how to enroll in eStatements, click here.

eCapture

Check processing has never been easier

Electronically send hundreds of checks for processing in minutes right from the office with the eCapture Digital Scanning Device.

Checks received during the business day are run through a scanner, which captures the check images and Magnetic Ink Character Recognition (MICR) information, and transposes that information into the data entry fields. eCapture software then allows you to securely upload information and generate real-time reports in a detailed or summary view. It's easy, fast and secure.

Other Benefits:

All information is sent to the bank through a secure Internet connection
eCapture’s fraud detection system sends alerts for possible duplicate items
The Web-based program requires few, if any, software upgrades and can be up and running on an office computer within minutes
The high-speed scanner connects directly to your computer

Download a brochure to learn more.

Lockbox

Time is money. So let us do the paperwork for you.

If your business receives checks, our affordable Lockbox service will handle the time-consuming process of retrieving and processing them daily to save you time and money.

How it Works:

Your customers send check payments to a local post office box.
Hawaii National Bank retrieves the mail and securely processes deposits directly to your account on a daily basis.
You can review check images and transactions through a secure online portal.

Benefits:

Increase efficiency – We’ll handle the tedious and time-consuming work so you and your staff can focus on other aspects of your business.
Timely payments – Deposits are made daily. Customized daily reports can be integrated with your accounts receivable or customer information system.
Convenient reporting – Import and consolidate data from multiple payment sources (ACH, Bill Pay, Debit/Credit Cards, Mobile) into one secure portal.
Minimize risk – Reduce exposure to accounting errors, theft and fraud.

Download a brochure.

Additional Services

We want to help your business succeed.

That’s why we offer a wide range of additional banking services that can help your business’s efficiency and productivity.

ACH Origination
Automated Payroll Service
Night Depository
Exchange Items
Notary Services
Signature Guarantees

ACH Origination

Recurring payments will be automatically debited from the Checking or Savings Accounts you select
Flexible methods depending on the volume of your payments
The most efficient method of managing your cash flow
May be used for in-house payroll

Automated Payroll Service

This payroll processing eliminates time-consuming, tedious payroll processing tasks by:

Direct deposit of payroll to any Hawaii National Bank account FREE of monthly service charges
Payroll disbursed by direct deposit to employees
Provides required reports and record-keeping

Night Depository

Deposits in locked or sealed bags can be placed in a vault located at select branches
Customers may have branch personnel process the contents of the deposit bag or have the branch hold the bags until called for by an authorized person

Exchange Items

Traveling or doing business abroad? We can help you with cashier’s checks, foreign drafts, wire transfers and foreign currency exchange.

Other Services

Notary services
Signature guarantees

Disclosures

Important Security Information

At Hawaii National Bank, the security of your information is our top priority. Please read this article for guidelines from the Federal Financial Institutions Examination Council (FFIEC) on how to keep your information secure.

Questions?

We're here to help online or over the phone.